BN
Brian N

1 reviews | Active since Jun 2012

10 Dec 2015, 10:44

Bad Service

I recently went to game store on the 10/12/2015 to buy something 2 hours after the shop opened and all tellers keep saying they don't have change for R100. I kindly asked the 2 tellers I went to to please look for change because shes the second one who keeps saying the don't have change for R100 and she gave me a bad attitude and she said there's nothing she can do. Its like the shop works like a taxi where the driver don't have change in the morning. And to my understanding, i though the teller is given a change to start the day as not everyone will come to the shop with exact amount. This is the only shop i went to and given that attitude. I had to leave and go and buy somewhere else. This is annoying and the incident happened to me for second time at the same store.

0
Replies (1)
Game
Game's reply10 Dec 2015, 12:47
Official
Hello ntsako12,

We acknowledge receipt of your complaint with reference ***8 and would like to apologise for any inconvenience caused.

This matter was referred to the store management of Game Joburg City for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
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***73

Best regards,