GM
Gerandri M
1 reviews | Active since Aug 2015
23 Nov 2015, 14:26
Bad Service
I asked for assistance but with little help, went to information of which the agent wasnt friendly at all. After looking on the system the same lady that didnt really help went upstairs to go and look. She could have done this, its called service. Game isnt a pleasant place to be at.
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Replies (1)
Game's replyOfficial
27 Nov 2015, 07:18Hello GeniM,
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you to discuss this matter and we look forward being of assistance to you again in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you to discuss this matter and we look forward being of assistance to you again in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply27 Nov 2015, 07:18
Official
Hello GeniM,
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you to discuss this matter and we look forward being of assistance to you again in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***5.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
We confirm that management contacted you to discuss this matter and we look forward being of assistance to you again in the near future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73