1 reviews | Active since Oct 2015
Bad Service
On the 26th of October I did a shopping for my baby stuff at Game Stores in Cresta to be collected by my mother in Gateway branch in Kzn. The lady from the baby section helped me and problem happened at the till and what ****es me the most that the supervisor was helping me at the till and she is the one who assured me that there won't be no problem cause I told her that the last time I did this there lot of problems caused by cresta stuff who did not do their job properly. Guess what? She did exactly what the others did the last time. Never faxed my receipt so that in Gateway they can pack my stuff,my mother arrived in Gateway on the 27th just after 12pm and left the store after 3 because Lebo did not do her job. I am super ****ed my mother had to spend hours standing on her feet at the store being sent from pillar to post. On top of it all Lebo and Trevor at the till rang Nido 3 times instead of 2 and when she was told about that she was not even bothered and blamed that on me and the poor lady from baby section who was so helpful. The store manager sent the lady to tell me to come to the store with the slip, just like that to hell with the inconvenience they are causing me.
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Please return to the store with your proof of purchase and we will gladly refund you the over charge.
Thank you for your support. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience in this matter.
Please return to the store with your proof of purchase and we will gladly refund you the over charge.
Thank you for your support. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
