Bad Service

On buying 2 Samsung TV’s from at different times we had problems with the first under guarantee. It was sent to game Watercrest were it sat for a week before being sent to Samsung after 21 working days and after many follow up calls we were refunded. Now they are sitting with another one of ours. We subsequently bought a new Samsung with our refund from Hirsch stores which we had a problem with. Hirsch contacted Samsung who came to our house within 1 day and fixed the TV. Terrible service from Game stores will never buy from them again.