GM
Gladys M

1 reviews | Active since Jul 2019

23 Jul 2019, 14:19

Bad service

I have an account with Game and my account has an ongoing interest charged and when I ask for a statement so I can reconcile I am sent from pillar to post . I have gone to the branch several times and I called the head office and promised a statement but nothing has been done for almost a month now

0
Replies (2)
Game
Game's reply23 Jul 2019, 15:21
Official
Hi there  Gladys,

Thank you for bringing this to our attention. 

I am sorry that you have not received any assistance.
Please forward your ID number as well as contact details to *** and cc in *** so that I may look into this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,

Game
Game's reply23 Jul 2019, 15:22
Official
 Hi there  Gladys,

Thank you for bringing this to our attention.

I am sorry that you have not received any assistance.
Please forward your ID number as well as contact details to *** and cc in *** so that I may look into this matter.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za 

Best regards,