Bad service

HI,<br> <br> I called the Game branch to ask if I could come there after 5 to get the Tablet special which expired yesterday. They confirmed that it would be in order. <br> <br> When I arrived at the game branch and wanted to get the special, they informed me that they cannot do new contracts after 5 o'clock. This after I confirmed earlier in the day. This was suppose to be a birthday present for my son. They were not willing to accommodate me in any way and said that they are sure there will be more specials but could not confirm when and they did not have a new catalogue. My son was very disappointed as well as myself.<br> <br> This is very bad service and I will most probably not use a game store for these contracts again.<br> <br> Regards<br> Pete Sharp