MN
Mbalibarlee N
1 reviews | Active since Jun 2018
28 Jan 2019, 16:41
Bad service
Bad service I have been waiting for more than one hour by the credit desk no assistance from other workers busy minding thier own business what ******* is this ..we got things to do .. why is there only one person in the credit desk I even taken a pic and m very angry with game in eastgate accounts are messed up no proper service and still waiting unbelievable
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
29 Jan 2019, 08:58 Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference is 59796. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,
Game's reply29 Jan 2019, 08:58
Official
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies. Your reference is 59796. Please note we have escalated the matter to Senior Management for investigation and feedback will be provided. We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,