SM
Sindisiwe M
1 reviews | Active since Dec 2018
18 Dec 2018, 15:22
Bad service
I bought a KIC fridge on the 23rd of November Black Friday they didn’t have stock and stock was available on on the 12 of December. Fridge was delivered on the12th of December and it wasn’t working. When I went to Game Secunda to ask for an exchange on the freezer they refused and told me they will have to get a technician to assess the freezer, which is fine. But now I bought meat what’s going to happen with the things i bought , will game compensate me? Cause it’s december when will the technician even arrive? Like I’m so disappointed and heart broken and such bad and unreasonable service
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Game's replyOfficial
18 Dec 2018, 15:47 We are pleased to inform you we have received your enquiry/complaint at Game / Dion Wired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number 25026.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number 25026.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,
Game's reply18 Dec 2018, 15:47
Official
We are pleased to inform you we have received your enquiry/complaint at Game / Dion Wired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number 25026.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
We have logged your request with reference number 25026.
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game/ Dion Wired Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: ***73 / Fax: ***
E-Mail: ***
Best regards,