DK
Dirk K

1 reviews | Active since Dec 2011

10 Dec 2018, 12:02

Bad service

Very bad online service and client relations. No reply on emails and long waiting times on call center.

0
Replies (2)
Game
Game's reply10 Dec 2018, 17:24
Official
 Good Day  We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.  We have logged your request with reference number #13571. This number should be retained for reference purposes.  The matter will be referred to Online Shopping Management who will contact you to discuss this matter.  Please do not hesitate to contact the Game/ DionWired Customer Care should you need any further assistance.  Thanks    Regards
 
 Rabia Kader
   
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***E-mail: r*** 

Best regards,

DK
Dirk K's update10 Dec 2018, 20:29
Reviewer Update
Great. An automated response with no value.