kK
kwanele K
1 reviews | Active since Mar 2015
09 May 2018, 18:31
Bad service
Again another ****py service from Game this time from Clearwater my husband n I bought items worth 2000 n we were let to pack on our own the lady Lindiwe didn't bother asking us if we need plastic bags n the other stuff they r just watching us. Your prices r very reasonable but service very bad.
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Game's replyOfficial
10 May 2018, 09:05We acknowledge receipt of your complaint with reference ***2.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply10 May 2018, 09:05
Official
We acknowledge receipt of your complaint with reference ***2.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,