Bad Service

Last week Saturday the same thing happened the freezer was not working and we called the Vincent Branch and spoke to the Branch manager who then told us that he would have to log a call with the technicians he won’t be able to assist us. Monday afternoon we visited the branch and we found out that the call was not logged and nothing was done with regards with our query. I have had it with your Vincent Branch and would appreciate it if you would come and take the your fridge because it is clear that this fridge is not up to standard. I have lost a lot of money from the food that we had to throw away because of this fridge.