Bad service

On the 28th of. December 2017 I went to Game store in Liberty Promenade mall Mitchell's plain,to purchase a flat screen tv .When I got there I was so excited to buy a tv but was told there where no more 32inch tv's.one consultant said there were none and I left I came back a bit later and requested to buy the display tv .and I asked for a discount too because I was told it had no remote .I asked the consultant Isma(Ismaeel) what it would cost and said it would be no less than R2000.as I agreed to it I prepared to pay R2000.and he processed a tv license for me at R265.totalling R2265.00.but when I was ready to pay that amount at the counter the cashier requested R2765.00to my surprise .I asked Isma why and he said that's the tv's price .I was so upset cause he said I could pay R2000.00 .I went to the manager Aniza and explained what happened and she called him over and he blatantly **** in my face to his manager saying he never gave me that price and he got me a brand new tv after he told me they were sold out .well the manager sold me the display unit at R2265. They wrapped it up in bubble wrap.and sent me off refusing to give me a box I asked for any old box cause I came by taxi they said no they don't have .as I left the store I found a bunch of boxes in the store and took one to put the 32inch tv in .They were so unhelpful after I paid for the tv I was disgusted that was customer service out the door .I have a certificate from SEESA for customer service and have several emails and cards I received from clients for my excellent service .But I was appalled by that staff of Games services .never again.Will I go there .I wasn't rude with them or difficult but they were .