MW
Monette W
1 reviews | Active since Dec 2017
04 Dec 2017, 18:30
BAD SERVICE
There are NO service at all. I wanted to find out about a price on an item that differs from another game store. I waited 15min for someone to come to the information desk to assist me and when she came she had a bad attitude and she called the Manager and waited another 5min for the manager and he did not even pitch at all. Very bad service
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Game's replyOfficial
05 Dec 2017, 08:50We acknowledge receipt of your complaint with reference ***5.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply05 Dec 2017, 08:50
Official
We acknowledge receipt of your complaint with reference ***5.
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,