1 reviews | Active since Jun 2016
Bad service
The bad reservice cieve i got at Game store Benoni was absurd. Even the Manager had bad attitude towards me when i laid a complaint with him. I wanted to buy A computer sound system the area which the product was at is called "SBN" i stood there for almost an hour none of the available staff bothered to assist me even the manager wasn't willing to fix this i walked around the whole store like a headless chicken looking for some assistance his attitude n service was bad shame on you guys i loved your store but after yesterday i have second thoughts about coming back this took place on 02/12/2017 under Patric Ntanzini's watch store manager.
We acknowledge receipt of your complaint with reference ***6.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***6.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,