KT
Kgamane T
1 reviews | Active since Jul 2014
19 Sept 2017, 14:39
Bad Service
I bought a KIC fridge at Game westage and from day 1 this fridge has been making a terrible noise, I went back to the shop to report the fridge, they then sent a technician from KIC and that man did nothing to the fridge and told me there's nothing they can do, I should go back to the store.. I then went back to the store and they are giving me a run around telling me I should go they will investigate the matter and till this day I have an old brand new fridge that I am not happy with.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
19 Sept 2017, 16:07We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply19 Sept 2017, 16:07
Official
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
20 Sept 2017, 08:29We confirm that Management contacted you to advise that a frost free fridge do make a use but will contact the Supplier to find out if they will still exchange the unit.
The store will keep you updated.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply20 Sept 2017, 08:29
Official
We confirm that Management contacted you to advise that a frost free fridge do make a use but will contact the Supplier to find out if they will still exchange the unit.
The store will keep you updated.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,