1 reviews | Active since Jul 2017
I visited Game fourways to get help with my 43 inch tv after it had some green and blue lines on the screen and we met a guy by the name of Suprise who emphaised that its becos l was neglegant and even said am lying the tv fell and of which l know it didnt fall.So l asked for his mananger by the name of Piet Mthombeni who seemed very much uninterested on my query ,he was busy answering his cellphone while we were still talking to him.He is the worst manager ever.He does not even care about a client at all.l was very dissappointed to see such pathetic attitude from a manager.l wonder if thats the way game management treat people like trash. Anyway l was told to go customer service to book for tv repairs thats were met Refiloe well l felt that someone listened to me and she explained to me to make a choice.Still l was not helped but she showed some interest.Thank you Refiloe you are amazing you far much better on customer service than Piet your manager
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
We will definitely take corrective action against the team for the poor service as we will not tolerate it. Senior Management will keep you updated on the process.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
We will definitely take corrective action against the team for the poor service as we will not tolerate it. Senior Management will keep you updated on the process.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
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