Bad service

Got to game to pick up my card, as I approached the desk the lady chewing bubblegum and could see how many teeth she got that's how open her mouth was while chewing the gum, I was standing there and she was talking to her friend and just don't even notice me so I said hello can you help me as I tell her I'm her to pick up my card she phoned a lady to assist me and look away and chat away with her friend as I waited for an half an hour the lady walked towards me like she had all the time in the world and stop and chit chat with her friends and as soon as she approached me she yawned and gave me the feeling that she wasn't eager to help us and said our computers is off I cannot help and walked away, in my point of view that's not customer service at the least I felt so disgusted and its not acceptable. I feel I don't ever want to shop there again or support Game if there staff don't even care about their customers