GM
Graham M
1 reviews | Active since Jul 2015
07 Jul 2015, 06:27
Bad Service
I purchased a laptop and tablet from Game at the end of April, and due to unforseen circumstances, the tablet was damaged. I have been trying to get the issue resolved for the last 6 weeks, but I have been constantly been sent in different directions. I had also taken out a policy with Hollard, who also gives me the run around, I would really appreciate your assistance. I believe that the service I have received from both companies is pathetic!
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Game's replyOfficial
07 Jul 2015, 15:55Hello damac,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that we contacted Hollard Insurance and they will send an assessor to your house to check the item where after a final decision will be made. You can also contact Finrite, the underwriters directly on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that we contacted Hollard Insurance and they will send an assessor to your house to check the item where after a final decision will be made. You can also contact Finrite, the underwriters directly on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply07 Jul 2015, 15:55
Official
Hello damac,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that we contacted Hollard Insurance and they will send an assessor to your house to check the item where after a final decision will be made. You can also contact Finrite, the underwriters directly on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that we contacted Hollard Insurance and they will send an assessor to your house to check the item where after a final decision will be made. You can also contact Finrite, the underwriters directly on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,