NZ
Ntombi Z
1 reviews | Active since Jun 2015
25 Jun 2015, 09:37
Bad Service
Went to the store as they are relaunching the and was the, bought Pampers and the lsunch price was R299 but to my suprise as I was leaving at the door I realise that I was over charge R389. Trying to get my money back was a night mare as I was taken from pillar to post with no sence of urgency. <br> <br> Want an apology from management as this is poor planning from them with wrong prices on a launch day.
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Game's replyOfficial
25 Jun 2015, 11:30Hello Ntombie06,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you and that corrective steps will be put in place to ensure this does not happen again.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you and that corrective steps will be put in place to ensure this does not happen again.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply25 Jun 2015, 11:30
Official
Hello Ntombie06,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you and that corrective steps will be put in place to ensure this does not happen again.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management contacted you and that corrective steps will be put in place to ensure this does not happen again.
We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,