bad service

On Wednesday 2015-06-03 at about 14h00 I was at game in the department where everything is on sale I took a king size comforter 1 with a label and other 1 without and buy some other stuff as usual at game.i came to the express till whereby this lady call someone to go and scan and everyone was just saying it can't scan so I was standing aside now they call the supervisor Antonette who also took her time and when she arrive she didn't even look my way just say I must also wait I was standing like a fool and I told them I'm working at 3.then it was 30 min almost I left the shop without anything or anyone who assisted me.i later phone the store manage he said he is mr van rensburg and apologise and ask me if I wanna come back the way I feel I will never sat my foot again in that store.most of the ladies walk there in that shop with long faces look if the world owe they everything and not even grateful that they have a job.