1 reviews | Active since Jul 2012
Bad Service
<p>I bought an LG Microwave oven around mid 2015 and have been using it with out a problem until December 2016 when it started sparking when using it. i took it to game in Brooklyn where i bought it and i was informed that the microwave was still under warranty and it was booked in for repairs on the 3rd of January. i was called three weeks later and informed that my microwave oven was ready for collection and was now fixed. when i got to game i requested the appliance to be tested and it showed that the sparks were still there and now there was another complication. I was informed that since the warranty policy stated that the repairs where not supposed to take more than 21 working days, but now that it was being booked in for the second time, we had to wait again for another 21 days, which means 42 working day for an answer. The policy clearly states that if the applicance has not been fixed for more that 21 working days, i could be re-imbursed or choose another microwave oven. The manager informed that that this was not true i had to patienly wait the 42 working days. i think this is unfair on me since i dont have a microwave oven to use. Please could someone explain to me what the situation is with this appliance since no one cares to inform me.</p> <p> </p>
No one has called me yet>
No one has called me yet>
The professionalism of Mirriam at the client services counter was superb. Mirriam was helpful and made sure i was informed throught the painful 2 months that we had not micro wave oven in my house. The business world can be a better place with such people if they can be recognised for their efforts.
The professionalism of Mirriam at the client services counter was superb. Mirriam was helpful and made sure i was informed throught the painful 2 months that we had not micro wave oven in my house. The business world can be a better place with such people if they can be recognised for their efforts.
