AM
Audrey M

1 reviews | Active since Jul 2016

11 Jul 2016, 13:08

bad service

<p>I called Game in Kenilworth Centre on Sunday 10 July to tell them that i had issues with my Defy gas stove that i had purchased last year. They informed me that they would log a call in the morning, my husbank called them after 1pm on Monday 1 July and they did not evn log the call yet. Do they not understand that you are not able to cook without and stove, why do they take so long to just log a call?</p>

0
Replies (2)
Game
Game's reply11 Jul 2016, 17:34
Official

We acknowledge receipt of your complaint with reference ********** 2 and apologise for your inconvenience in this matter.

Store management will investigate this matter and prioritize it and will keep you updated.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Game
Game's reply19 Jul 2016, 16:16
Official

Further to the above matter we confirm that your item is repaired and that management contacted you to discuss this matter.

We thank you for your patience in this matter.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273