bad service
<p>On the 15th of june, we went to the game store at east rand mall and we wanted to purchase a gas heater so we needed assistance from someone who works at the seasonal isle to assist us with regard to which heater to purchase.</p> <p> </p> <p>We asked help from vassie who is a stock manager /controller at the Tv section and he said at first he will ask the relevant person to assist us and we waited for 30 min and when we asked him again if there we will be someone to assit us and he said rudly and condescendly. Go to the infor desk and someone will help you. So I went there and met john steerkamp, store manager to assit and he gladly left the infor desk to help me.</p> <p> Bad service from vassie and I hope this is not how you don't treat other customers and thank you to john for the respect he gave us as customers and the prompt service.</p>
We acknowledge receipt of your complaint with reference ********** 4.
Thank you for your continued support for the game brand and for making our store your number one shopping destination. It is however unfortunate to learn of the unpleasant service that you experienced in our store. I can assure you that this matter will be addressed with the guilty parties as we will not tolerate poor service to you our valued customer.
Regards.
Rina Taute
Group Customer Service Advisor
We acknowledge receipt of your complaint with reference ********** 4.
Thank you for your continued support for the game brand and for making our store your number one shopping destination. It is however unfortunate to learn of the unpleasant service that you experienced in our store. I can assure you that this matter will be addressed with the guilty parties as we will not tolerate poor service to you our valued customer.
Regards.
Rina Taute
Group Customer Service Advisor
