Bad service

<p>I went to the kiosk to purchase something, there was a guy sitting at the far end of the kiosk like "what do you want" i had to explain to him what i want and after he continued to look at his phone without assisting me, i had to ask again, can you help me, he told me the lady working at the kiosk went to the toilet, after 30 minutes of waiting at the kiosk, she comes back straulling and chatting to colligues at other tills and then sits in the chair and just looks at us, not offering any assistance like we need a favour from her, its not the first time such has happened, they think they are doing us a favour by helping us at the store, they dont understand that without us the customers, their services are not required.</p>