CL
Crystle L
1 reviews | Active since May 2016
16 May 2016, 08:49
BAD SERVICE
<p>Have been struggling since March to put my account over to 36 months budget. Every month when I get a statement from Game the account has not been put on 36months budget. When I call into customer care they just give me a new date when it will be put on 36months and then it just don't happen. When you request in the store as well to be put on 36months budget they dont do it.</p>
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Game's replyOfficial
16 May 2016, 09:52We acknowledge receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
We referred the matter to RCS, the Credit Provider who will contact you to discuss this matter. For the record you can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply16 May 2016, 09:52
Official
We acknowledge receipt of your complaint with reference ***7 and apologize for your inconvenience in this matter.
We referred the matter to RCS, the Credit Provider who will contact you to discuss this matter. For the record you can also contact them on ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73