Bad Service

I went on the Game website, I was searching for laptops as I want to buy one. I saw a special LENOVO INTEL CELERON E1-30 Netbook for R2999 offer ending on 14 June 2015. so I called the Eastgate branch to find out if they have it in store and they told me they have one for R3500 there is no laptop for R2999 so I asked are they out of stock or what, and the lady didn't know what I was talking about. so I called the Johannesburg City branch and they told me the same thing they have one for R3500 and didn't know about a laptop costing R2999. so I decided to call the head office and find out why staff members don't know about the special I'm looking at on the website and where can I get this laptop because I want it. they transferred me to different people and departments telling this person will assist you, this department will assist you with no luck, I held for ages until my phone cut off I called again and nobody could help me. I wanted to get this laptop today but Game staff don't know about the products they have advertised