1 reviews | Active since Nov 2018
Bad Quality
I purchased a hi sense fridge on 02-07-2017. In 2018 the fridge was no longer cooling. I contacted Game store as appliance was purchased from Game. A technician from Hi sense was dispatched to my residence, fault found in thermostat and thermostat was replaced. In 2019 the fridge was no longer cooling yet again.I contacted Game and a technician was sent to my residence. After fridge was assessed by 3 technicians the fault was found in the compressor. I was advised that compressor needs to be replaced. I do not understand how a product that was purchased could have so many faults in parts used. Yes, the appliance is under warranty and cost for repairs would not be due by me however how is it possible that I have to have product repaired yearly. What happens when warranty expires,Do I then have to pay for yearly repairs? Why would any individual want a product that requires repairs yearly. Who compensates me for food losses that I incurred?Was I supposed to keep receipts of foods purchased and cooked?
