JO
Jessica O
1 reviews | Active since Jan 2014
02 Mar 2016, 14:05
Bad parking entrance and exit
It's one thing that East Rand Mall overcharge for parking fees and that it's SUCH a mission to enter and exit, now Game next to the mall has bought in on the stupidity. You have to go through booms and get a ticket even if you want to shop at Game. The exit is on the mall's side so you have to drive ALL the way around to get out. I was there on a Tuesday at 10:00 and I just drove through without stopping, took me about 10 minutes. Don't want to see what it looks like over the weekend. Game will lose so many customers, I'm one of them.
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Replies (1)
Game's replyOfficial
03 Mar 2016, 07:37Hello JessicB,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Unfortunately there is nothing Game can do as this is a Centre management arrangement but they are well aware that it is inconveniencing our customers and we trust that the matter will be addressed.
We thank you for your loyal support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Unfortunately there is nothing Game can do as this is a Centre management arrangement but they are well aware that it is inconveniencing our customers and we trust that the matter will be addressed.
We thank you for your loyal support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply03 Mar 2016, 07:37
Official
Hello JessicB,
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Unfortunately there is nothing Game can do as this is a Centre management arrangement but they are well aware that it is inconveniencing our customers and we trust that the matter will be addressed.
We thank you for your loyal support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1 and apologize for your inconvenience in this matter.
Unfortunately there is nothing Game can do as this is a Centre management arrangement but they are well aware that it is inconveniencing our customers and we trust that the matter will be addressed.
We thank you for your loyal support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73