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BV S

1 reviews | Active since Aug 2024

06 Aug 2024, 17:30

Bad Online store service

I bought a TV online, game canceled my order and they didn't tell until I ask cause it's been days waiting for the tv. Then they're telling me that I'll receive my refund after 7-14 working days they have been rude to me over the phone Game online is just the worst! They should have not taken my money if they knew they wouldn't deliver now I must wait.... I don't even have a tv as we speak... I wouldn't recommend anyone to use they're online... you'll have problems. Imagine I can't purchase other TV until they refund me and it's not my fault I don't understand why I must wait 7 to 14 working for my money

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Replies (1)
Game
Game's reply06 Aug 2024, 17:50
Official
Hi Bongani, thanks for getting in touch. We do extend our humblest apologies for the sudden cancellation of your order and for the inconvenience this has caused you. I do see your query is currently with our finance department and they are actioning the refund. As soon as all is successful, you'll surely be notified.