BE
Bernice E
1 reviews | Active since Mar 2014
16 Aug 2024, 11:41
Bad online service
I received an sms regarding online purchases via usd number and decided to try. 8th October I purchased Blu voucher R102. 13 October Purchase of R50 To date after numerous calls and following up.. I have only received promises that it would bf e escalated. If this is the kinda service then this is not worth it... To date haven't received voucher
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Replies (2)0
Replies (2)
Game's replyOfficial
16 Aug 2024, 13:05Hi Bernice, thanks for getting in touch. I'm so sorry you have still not received your voucher to date. An agent will b contacting you shortly regarding your query.
Game's reply16 Aug 2024, 13:05
Official
Hi Bernice, thanks for getting in touch. I'm so sorry you have still not received your voucher to date. An agent will b contacting you shortly regarding your query.
BE
Bernice E's updateReviewer Update
19 Aug 2024, 09:01Update... I did get call back from Game..I had to explain again as she wasn't clear on the story and what product I used.
Suggested I call or email a contact that she would send me of which I refused any further referral. Just for the record,
I felt that it is not my job to email yet another person and Dept to re explain my story. My account is minus R150, all I hoped for was someone that can just refund me or issue voucher.
At this rate it's costing me airtime and data that was not even my fault.
So I choose to let it go.. Will not persue this any further. It is what it is.
Thank you
Suggested I call or email a contact that she would send me of which I refused any further referral. Just for the record,
I felt that it is not my job to email yet another person and Dept to re explain my story. My account is minus R150, all I hoped for was someone that can just refund me or issue voucher.
At this rate it's costing me airtime and data that was not even my fault.
So I choose to let it go.. Will not persue this any further. It is what it is.
Thank you
BE
Bernice E's update19 Aug 2024, 09:01
Reviewer Update
Update... I did get call back from Game..I had to explain again as she wasn't clear on the story and what product I used.
Suggested I call or email a contact that she would send me of which I refused any further referral. Just for the record,
I felt that it is not my job to email yet another person and Dept to re explain my story. My account is minus R150, all I hoped for was someone that can just refund me or issue voucher.
At this rate it's costing me airtime and data that was not even my fault.
So I choose to let it go.. Will not persue this any further. It is what it is.
Thank you
Suggested I call or email a contact that she would send me of which I refused any further referral. Just for the record,
I felt that it is not my job to email yet another person and Dept to re explain my story. My account is minus R150, all I hoped for was someone that can just refund me or issue voucher.
At this rate it's costing me airtime and data that was not even my fault.
So I choose to let it go.. Will not persue this any further. It is what it is.
Thank you