RJ
Raadiyah J

1 reviews | Active since May 2020

17 Dec 2020, 19:17

Bad management manners

I was shopping in the store. I checked a price it was R145 and it scanned R160. I asked the cashier and she asked a staff member to check and the price was what I saw. One of the floor manager then came His name is Ntabane. He told me I don't have the right to check the price under the bargain price for 2 bags at R249. Which I only needed 1 bag. We argued as I told him I had the right to check out the price cause I am a paying customer. He then felt he was higher and had a very bad attitude which I didn't appreciate. Please learn your floor managers how to treat customers in events like this.

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Replies (1)
Game
Game's reply18 Dec 2020, 10:38
Official
Hi there Raadiyah,

Thank you for taking my call.

As per our telephonic conversation, I will escalate this matter immediately to management as they would contact you regarding the way forward. 

Once again I do apologize for the overall experience you had with us.

Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Best regards,