AB
Annie B
1 reviews | Active since Nov 2011
25 Aug 2015, 14:56
Bad Game
Last week on the 20th of August I went to Game Centurion (I arranged with my dad to take me because my car was too small) to buy a trampoline that was advertised in their pamflet. When I got there the trampoline in the add was not the one in the add. They gave me a \call back voucher number"and said they will phone me back and they need to speak to the buyer first to see whats going on. Today the 25th of August i eventually phoned them since their \""call back voucher number\"" system is obviously not working since no body bothered phoning me back"
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Game's replyOfficial
26 Aug 2015, 09:13Hello AnnieB123,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management discussed this matter with you and that matter of the wrong picture on the advert was addressed with our Head Office.
The store had stock of the item when you called but was unaware of the colour at that stage. We trust that we will be able to assist you again in the future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management discussed this matter with you and that matter of the wrong picture on the advert was addressed with our Head Office.
The store had stock of the item when you called but was unaware of the colour at that stage. We trust that we will be able to assist you again in the future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply26 Aug 2015, 09:13
Official
Hello AnnieB123,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management discussed this matter with you and that matter of the wrong picture on the advert was addressed with our Head Office.
The store had stock of the item when you called but was unaware of the colour at that stage. We trust that we will be able to assist you again in the future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management discussed this matter with you and that matter of the wrong picture on the advert was addressed with our Head Office.
The store had stock of the item when you called but was unaware of the colour at that stage. We trust that we will be able to assist you again in the future.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,