BD
BOIPELO D
1 reviews | Active since Nov 2017
17 Nov 2017, 15:54
bad experience
(zinhle) cashier at game kiosk. what a bad attitude, I had to wait at the kiosk while she was having a loud conversation with her colleagues after she has attended to me she just decided to take my money and took it to another cashier without even saying a word to me. Game retail store is a huge store for some colleges to be offering customers such bad service. I don't want anything to happen to her but she must start treating customers like she really wants to help them.
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Game's replyOfficial
17 Nov 2017, 16:48We acknowledge receipt of your complaint with reference ***7.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply17 Nov 2017, 16:48
Official
We acknowledge receipt of your complaint with reference ***7.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,