Bad Experience

An Open Letter to Game stores South coast Mall Good Afternoon

in January / February this year 2017 i purchased from your south coast mall branch the following items

1. 1 x Hisens washing machine 2. 1 x Hisense fridge freezer 3. 1 x logic microvave 4. 1 x sunbeam cordless kettle 5. 1 x logic toaster 1 x hisense 55 inch tv

+ and an assortment of kitchen ware / furniture

total bill R70.000 seventy thousand rand , to date i have had to return every item as they do not work , today the T.V stopped working , i returned it only to be told by the sales man that i should throw it in the bin and bye a new one ??? the tv cost me R7000.00 i have no idea how much you pay your salesman , but it is obviously to much . after much arguing they called the floor manager . this then turned into a shouting match between the customer care lady , the sales man and your floor manager . the customer care manager informed your manager that she is not interested in my problem as i broke the tv ?

all i can say is i will never shop in your store again and intend to in form all my friends to do the same

Regards

Kent Brothwell