1 reviews | Active since Oct 2014
BAD EGGS BOUGHT AT GAME CAPE GATE-INCONVENIENCE!!!
ON SATURDAY I BOUGHT 18 EGGS AT GAME CAPE GATE- R21.95- LAST NIGHT-16/03/2015- I WANTED TO USE THE EGGS FOR SUPPER- EACH AND EVERY EGG THAT I CRACKED IN THE PAN- WAS BAD- WATER-WITH A VERY BAD SMELL- I USED MY FISH OIL-ALMOST HALF A BOTTLE- CAUSE EVERY TIME I OBVIOUSLY HAD TO THROUGH EVERYTHING OUT AND CLEAN THE PAN- JUST TO FIND THE SAME HAPPENING- I WAS SO DISGUSTED- AND NOT TO TALK ABOUT THE SMELL- WHEN I CONTACTED GAME CAPE GATE NOW- SPOKE TO HENNING-FOODS MANAGER- AFTER HAVING TO WAIT FOR HIM TO FINISH HIS CONVERSATION- AFTER HE ANSWERED- I TOLD HIM WHAT HAPPENED- VERY POLITELY-NOT EVEN APOLOGISING FOR MY INCONVENIENCE, HE SAID I CAN BRING THE SLIP AND EGGS BACK- THEY WILL GIVE MY MONEY BACK X2- ITS NOT ABOUT GETTING THE MONEY BACK- ITS THE PRINCIPAL OF THE MATTER- I DONT HAVE TRANSPORT- TOOK A LIFT WITH MY SISTER ON SATURDAY, SO NOW I NEED TO PAY SOMEONE R50-100 PETROL MONEY TO GET A LIFT TO CAPE GATE TO GET A R42 BACK!!! ITS PATHETIC, LIFE IS NOT A REPLACEMENT- I WILL BE GREATFULL GETTING BACK WHAT I HAD TO SPEND- ALL THE TROUBLE I HAD TO GO THROUGH WITH BUYING ROTTEN EGGS FROM SUCH A BIG STORE, I FEEL THAT I MIGHT BE PETTY TO OTHERS, BUT TO ME ITS A BIG DEAL-
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management contacted you and offered you the following:
Double your money back as well as we will replace the eggs and the oil.
We look forward having you in the store to conclude this matter as this is our final offer.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management contacted you and offered you the following:
Double your money back as well as we will replace the eggs and the oil.
We look forward having you in the store to conclude this matter as this is our final offer.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
