BAD DELIVERY SERVICE

I bought a free standing stove at Game Westwood on Saturday 30/11/2019. I was told by the salesman that I would be notified when the stove would be delivered. On Monday 02/12/2019, I received an email at approximately 3pm saying that they were on their way to deliver. They arrived at my home at approximately 3h30pm (that is I was given a mere 30 minutes notice to prepare to receive this item). My helper was at home but did not have access to the garage door for them to bring the unit into the home as it did not fit through the kitchen door. The stove was left outside and the driver informed me that he would be back in an hour to help put the stove into the home. They did not come back and we had to carry the heavy stove ourselves into the house. The driver called after 7pm to inform me that he could not make it back and I told him we did not require him at that late hour. Game made us pay for delivery but we had to go through the inconvenience and difficulty of putting the unit into my house. It weighs over 70kg. Very bad service