VH
VIvian H

1 reviews | Active since Dec 2013

06 Dec 2020, 12:44

Bad delivery experience from Game

I bought a fridge on 30 November 2020 at game wonderpark. I was advised that the delivery would be done by Thursday 3 December. I am really disappointed with the time delay of game deliveries. Vusi at wonderpark assisted me and arrange for delivery with another game store as the delivery is in Eldorado park and i bought the fridge for my mother as their fridge broke. Its so frustrating to me because its really bad not to have a fridge. My mother is stranded without a fridge for a week now. Bad experience

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Replies (1)
Game
Game's reply07 Dec 2020, 06:52
Official
 Good day, 

We are pleased to inform you we have received your query/complaint at  Game Customer Care. We apologize for any inconvenience caused. 

We have logged your request with reference number  #   752255

The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response. 

Please do not hesitate to contact the Game Customer Care should you need any further assistance.

Rina Taute    
Group Customer Service Advisor
 
MASSDISCOUNTERS, t/a Game
 E-Mail:
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Best regards,