kM
koketso M

1 reviews | Active since Jun 2016

25 Jun 2016, 16:21

bad delivery experience at game

<p>I received good service from game however I was told my delivery would come the next day and it did not arrive. I called to enquire and was still not told that I would wait longer for my delivery. I shouldn't have to call to get feedback from the shop, the shop should be contacting me. This is no way to treat a customer and I am extremely frustrated </p>

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Replies (1)
Game
Game's reply27 Jun 2016, 05:49
Official

We acknowledge receipt of your complaint and apologise for the delay in delivering your item.

Senior management will investigate this delay and will provide you with updated feedback. We thank you for your support.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273