BAD CUSTOMER SERVICE/ NO FEEDBACK RECEIVED

<p>Two weeks ago I purchased my daughter a watch at game n1, she then opened this last friday as it was her birthday gift. I then went to Game cape gate to return, I was then told they can without the slip and sent me to another desk. I then spoke to agentlemen there who told me the same and then said they can only change the battery and I said I am fine with that, I just wanted her watch working.</p> <p> </p> <p>I then waited over half hour for caoe gate to confirm with game n1 that it was a game item.</p> <p> </p> <p>Once confirmed the lady advised me this would be R45, I then disagreed and said why? If this was a new item, why should I pay. She then called her manager (who was in fact the first lady who turned me away). So I left, after receiving terrible assistance.</p> <p> </p> <p>I reported this on the game facebook page and cape gate facebook page and to date this nattwr has not been resolved.</p> <p> </p> <p>At the end of the day, I dont mind paying for a new battery but I am extremely upset with the service I received from Game.</p>