BAD CUSTOMER SERVICE - GAME PAVILLION

Hi There

I've been to your Game Store yesterday at the Pavillion Mall in Durban.

I took a toy for my 3 year which was labelled R189.00, when I arrived at the cashier and queried my price that this has scanned for, I was told that the price is R480.00. I then told the cashier that I took this item from a whole shelf that states R189.00 and wanted to pay the price that stated on the shelf. She had called her Manager Selthy Zulu who advised me that she was not able to assist me as this is an error.

Why Should I pay for someone in your stores incompetence.

I am a monthly shopper at your store and personally think this is really bad advertising.

Looking forward to a response.