Bad customer service Game Eastgate

I’m very disappointed by customer service I received in Game Eastgate Today… by the minute I walked it I felt attacked by Dezi and she made it worse by making a noise about how I’m trying to get her to do something that’s *******. I walked in and explained to her I’d like to exchange a heater I bought last month and she started giving me attitude by slamming my slip on the counter when it fell on her side and asked me why I took the box, I was there the whole time with the Box and never went anywhere but she imp**** I was holding on to the box… then she goes on to say she’s not going to do what I’m trying to do in front of other customers, implying I was trying to do something *******.. I took offence to that but kept quiet.. but she kept coming for me and when she realised I didn’t have the card I used to purchase the heater she started making a scene… and I told her had she explained it the right way I would have understood but she was making accusations of me trying to do something.. I ended up saying I’ll just get another heater she doesn’t need to help me with the exchange I’ll come back when I have the card with me.. oh by the way I showed her the bank statement, with the card number and transaction of the heater. I’m really disappointed coz she was racially profiling me by assuming I was trying to commit something even thou She didn’t even understand what I was saying to her. Yea no this is the last time I’m dealing with Game in Eastgate