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Nobantu N
1 reviews | Active since Nov 2025
17 Nov 2025, 18:18
Bad customer service from Sonia Mkhencele from Game Key West
Bad customer service from Sonia Mkhencele from Game Key West. Poor communication, very rude. She told me in my face she won't assist me. Please train your staff. Cherry on top, her manager didn't even intervene or further assist...
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Game's replyOfficial
18 Nov 2025, 11:09Hi Nobantu, thank you for reaching out. I am so sorry for the service that you received at the store. Kindly be advised that this matter has been escalated to our senior teams to have this matter addressed with the management team. An agent will contact you as soon as they have an update for you.
Game's reply18 Nov 2025, 11:09
Official
Hi Nobantu, thank you for reaching out. I am so sorry for the service that you received at the store. Kindly be advised that this matter has been escalated to our senior teams to have this matter addressed with the management team. An agent will contact you as soon as they have an update for you.