Bad Customer Service

I phoned the GAME store in Ballito and was advised I would get a call back in 5 minutes which never happened. We proceeded to call back an additional 8 times with our calls not being answered. We wanted to find out if they had stock of a Christmas tree which we have tried sourcing for the past 2 days. An email was also sent to the store manager. This is absolutely bad service from the employee's from GAME and I will support another store that give their customers the service they deserve!!!