BAD CUSTOMER SERVICE AND RUDE PERSONEL

I want the general manager from game to give me a call right away we purchased a microwave from game galleria on the 26 december 2023 took the microwave in on 20th january 2024 not comming on at all as i did explain to the shop people that i rely on a microwave because my 7 MONTHS OLD BABY came out of hospital on october 2023 and his bottles need to be sterilized very frequently people in the shop are so rude and dont care about a little persons life I WANT SOMEONE TO CONTACT ME IMMEDIATELY OR ELSE I WILL BE TAKING IT FURTHER they put a note when booking in as VERY URGENT ASSESMENT CUSTOMER HAS A SMALL BABY phone me IMMEDIATELY OR REFUND ME ON MY MICROWAVE OR GIVE ME A NEW ONE I WILL NEVER EVER IN MY LIFE SHOP AT GAME AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!