1 reviews | Active since Jun 2015
Bad customer service and bad attitudes
Hi<br> <br> On the 12/10/2015 I rushed to game to buy a decoder for my DSTV I have a voucher for game as the decoder I previously bought was faulty.<br> I got to the store just before 6pm the doors were closed and the security refused to let me in.<br> The security guards attitude was of the worst I have ever come across and the manager just said he will address the issue, as I walked away he entered the store where he and the security guard started laughing.<br> <br> If this is how game treats its customers then its a disgrace and a mockery I will never purchase at game again I do not even want to use the voucher anymore their service is of a bad quality and they have no respect for customers who support the store<br> <br> Disgusted
We acknowledge receipt of your complaint with reference ***8.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Senior management will contact you and the necessary corrective action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8.
I am really sadden by your experience you had at our Game store recently and want to apologies for level of service you got on that particular day which was really unacceptable in terms of our Game and Wal-Mart beliefs and values. We at MDD strive to create a friendly and inviting experience for all our customers. I want to assure that this will never happen again and also encourage you to continue shopping at your favourite Game store.
Senior management will contact you and the necessary corrective action will be taken.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
