Bad Customer Service

I have never been so disappointed with the service provided by Game store at Jabulani Mall, there's only 2 cashiers operating the store, some stuff members have bad attitude yet you are a paying customer, I don't understand why customers are not treated fairly and they so ***********, I hope they could be supervised so that they can become a professional store. You will never find such service @ other malls. This is so appalling to see people that knew that they will be dealing with customers yet they always loittering around the store instead of serving customers