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vJ
vernon J

1 reviews | Active since Jun 2010

03 Jan 2020, 16:47

Bad customer service

Sent my Defy microwave for repairs to Game on the 5th of December which I told will take 2 weeks to sort out. I went to Game today to find out on progress they advised that microwave is still in store. Almost a month, really Game?

0
Replies (4)
Game
Game's reply03 Jan 2020, 17:45
Official
Good Day vernon,

Thank you for bringing this to our attention. We apologize for any inconvenience this has caused you. Kindly email us your contact details with "Complaint #348926" as the subject line to *** so we may address this matter.

Kind Regards
MarshalinoJ
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
vJ
vernon J's update03 Jan 2020, 17:56
Reviewer Update
Hi Marshalinoj,

Details sent on email.
Await your call.

Thanks,
Vernon
vJ
vernon J's update13 Jan 2020, 17:29
Reviewer Update
Hi Game,

I still don't have my microwave.
vJ
vernon J's update26 Jan 2020, 21:12
Reviewer Update
Can someone from Game head office please contact me. I received my MW oven today and it's damaged from the supplier