MM
Moshala M

1 reviews | Active since Jul 2019

17 Sept 2023, 11:37

Bad customer service

I was contacted by someone from game Giyani about my complain of the cashier who didn't give me the airtime I bought during cash back, the lady was clueless and she said she'll get back to but it's almost 10 days waiting for her call and the solution about my complain

0
Replies (3)
Game
Game's reply17 Sept 2023, 12:00
Official
Hi Moshala,

Thank you for reaching out. 

I'm sorry your query hasn't been resolved and there's been no feedback. This is not the experience we want you to have. 

Rest assured; I will escalate your query and you will be reverted to. 

Kind regards
SG
MM
Moshala M's update17 Sept 2023, 13:53
Reviewer Update
Thank you, the matter was resolved now
Game
Game's reply17 Sept 2023, 13:57
Official
Thank you for letting us know.