Bad customer service

In August I laybuy a fridge at game. In September I went to fetch my fridge I was told there is no stock after a few minutes I was told to take something different with was R300 so I said no. I than asked them to call me when they received stock than I will come and fetch the fridge I never received a call nothing. In Ocktober I went again and there I was told no stock again. Last week I received 3 calls in 1 week so say I must come fetch the fridge my expire date is only 11-12 yesterday I went to go fetch the fridge went to customer services to pay again I was told no stock . I got upset I asked for a manager I asked why don't they keep stock untill the customer come to fetch the laybuy bcz this is 3rd time now that I'm getting this dissapoinment. Manager told me they will give me a other fridge for the shame value I paid for the salesman came and said no no no they can't. I immediately got upset and anger bcz the service is so bad I was waiting for a call yesterday from one of the salesman to call me back I soended 3 hour at game and no help came . I than asked for a refund and went to Russell's to go buy a new 1 cash I will never buy anything or what so ever from game my experience from then is just unprofessional.