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Maria M
1 reviews | Active since Apr 2018
26 Apr 2024, 16:17
Bad customer service
Last year 3 April 2023 i bought a set of Tissolli non-stick pots.Within 2 months they started rusting and dent out of nowhere.When i bought the pots and Shogun knives they delivered my order without my invoice,i then sent e message on their page to request my invoice so i can have proof of purchase.I immediately received a phone call from a lady by the name of Rebone from Game Wonderpark,asking for my email.Then after a few minutes she emailed me my invoice.BUT when i send an email about the pots rusting,they ignored me to date they haven't responded I emailed Tissolli and they simply referred me back to Game Store 🥺.Game has disappointed me i don't wanna lie 💔
Helpful (0)
Replies (6)0
Replies (6)Game's replyOfficial
29 Apr 2024, 09:31Hi Maria, thank you for reaching out. I'm sorry for the experience you've had and that the pots were rusting after a few months. If this was an online order, please provide your order number so that your query can be escalated. Please note you're bringing this to our attention a year later.
Game's reply29 Apr 2024, 09:31
Official
Hi Maria, thank you for reaching out. I'm sorry for the experience you've had and that the pots were rusting after a few months. If this was an online order, please provide your order number so that your query can be escalated. Please note you're bringing this to our attention a year later.
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Maria M's updateReviewer Update
29 Apr 2024, 10:08I emailed *** several times,you can ask her and if she denies i will send you proof.I even sent her a picture of one of the pots to see how rust they are.
My order number is ***2
My order number is ***2
MM
Maria M's update29 Apr 2024, 10:08
Reviewer Update
I emailed *** several times,you can ask her and if she denies i will send you proof.I even sent her a picture of one of the pots to see how rust they are.
My order number is ***2
My order number is ***2
MM
Maria M's updateReviewer Update
29 Apr 2024, 10:09Please provide me with an email i can send my order number to
MM
Maria M's update29 Apr 2024, 10:09
Reviewer Update
Please provide me with an email i can send my order number to
Game's replyOfficial
29 Apr 2024, 11:08Thank you for coming back to me. You can provide your order number here and make the reply private.
Game's reply29 Apr 2024, 11:08
Official
Thank you for coming back to me. You can provide your order number here and make the reply private.
Game's replyOfficial
29 Apr 2024, 12:08Thank you for getting back to me, Maria. Your query will be escalated as this was an in store purchase.
Game's reply29 Apr 2024, 12:08
Official
Thank you for getting back to me, Maria. Your query will be escalated as this was an in store purchase.
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Maria M's updateReviewer Update
29 Apr 2024, 15:22It was online purchase
MM
Maria M's update29 Apr 2024, 15:22
Reviewer Update
It was online purchase
